EXPLORING
THE FUTURE
OF WORK
CONTEXT
Consumers and employees believe that businesses should fill the void left by government when it comes to solving social and environmental problems. Our client has publicly declared that it is one of the businesses ready to answer the call. This research was conducted to explore and support the workplace transformation that will play an essential role in the organization’s ability to attract, retain, and empower top tier talent to solve some of the world’s messiest problems.
PROBLEM STATEMENT
Our ways of working are constantly evolving, whether through the normal course of business or in historical events like a pandemic.
As our work changes, our workplaces change too. It is imperative to support new modes of individual and collaborative work and to continue to foster a culture of innovation, inclusion, and wellbeing.
Our purpose was to understand how employees work, and how would they like to work, now and in the future, together and apart, in the office and elsewhere.
PROCESS
The insights gathered are fundamental to creating purposeful work spaces that best support and inspire employees in their role.
The insights gathered are translated into Workplace design strategies impacting the space, culture and policy of the organisation. These strategies are the basis of the employee. workplace experience now and also its long terms impacts on both people and the business.
Our processes included the following engagements
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Workplace Employee Survey
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Market Trends Study
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Leadership visioning session
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CoDesign workshops
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Division Interviews
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Ethnographic Site walks
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Photo journal study
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Data synthesis and Employee Personas
* My role was to gather data and translate what we heard/observed though data synthesis into space design strategies.
INSIGHTS
1. A More Social Organisation - Bridging the gap between clients formal culture and the need for informal social interactions.
2. The need to understand the client's Values and Magnets - Exploring and celebrating clients values and doubling down on the magnets that attract people to their organisation.
3. Our need to evolving for a Digital Future and emerging trends
4. Hyper Empowered People - Cultivating a culture based on agency
5. A space that Celebrates our Client's work - Enhancing the workplace experience to better reflect the high performing teams it supports
6. Need to be Sustainable and having a positive impact on our Community - Moving towards client's sustainability goals, attracting the right people and transforming the perception of the messy energy industry
DESIGN STRATEGIES
01. FOUNDATIONAL SHIFTS:
Foundational shifts are accommodations that are required to meet current and emergent needs of the organization. The pilot floor transitions toward more"we" space, less "me" space compared to HQ current state.
× Transition from cubicles with personal storage to sit-to-stand desks with privacy panels and team owned storage
× Each neighborhood has a designated "front porch" with standing height table and stools, digital screen for stand-ups and ad hoc collaboration away from desks.
02. INCREMENTAL SHIFTS:
Incremental shifts represent opportunities to better address emergent workplace needs. The pilot floor evenly balances "we" space and "me" space.
03. TRANSFORMATIONAL SHIFTS:
Transformational shifts represent a path forward to a human-centered office design that would serve as a competitive advantage in recruiting and retaining top talent. In this scenario, the pilot floor provides more shared resources than individually owned spaces